Hanham - Mortgages, Loans and Business Finance

Staff are super friendly and helpful but there is only three counters for what seems like a very busy branch. Also their computer systems seem to crash a lot. Cash, cheque and coin deposit machines available. They have a coin counter machine that gives you a paper receipt that you have to get in the queue with. You can make appointments and pre order change bags online to speed things up.

Long queues. Not enough counters. However staff is very friendly and they do whatever they can to make you feel comfortable and help you out. They have self service machines for depositing cash and do daily banking however not very private. It is very small inside. I have seen people queuing outside the bank some times. But as I say it is not the fault of the staff but bank policy to cut the staff and customers have to suffer

The customer service we received today was exceptional! We had an appointment to discuss opening a new account and we were offered a tea or coffee by the friendly lady who greeted us, I've never had that in a bank before! Karen who met with us was incredibly nice and even though we were unable to open an account in the end as we didn't have proof of address, she tried every avenue to help us get this and was so lovely throughout the whole thing even after it was clear that we wouldn't be able to sign up. All the customers who came in while we were there were treated like old friends and it is clear that good old customer service is the highest priority at this bank.

Very helpful and friendly staff! Excellent facilities ( paying in machine and staff operated access to internet personal account!)

Great staff lovely and friendly

Lovely little branch.

Most of the time you can find perfect , friendly and helpful staff in here. If you need car park you can use some places near the bank but you need few minutes walk.

Friendly and nice. Steps outside to get in

Great for people with normal to comfortable amounts of money. Helpful and polite staff. ATM outside has a regularly updated state of the at CTV security camera which has unbreakable glass and plastic. ISA is very good for people with normal to comfortable amounts of money as there is a high interest and low tax on certain amounts of money being taken out. ISA helps build money if you have little as well.

Staff always friendly, never seems to be enough of them!

Friendly staff and quick service. Having used this branch of Lloyds for many years, I had to visit on 5th July as I had a problem with a third party account, which I could not resolve. As it happened the manager was there, I explained my problem and in 5 minutes the problem was sorted out to my satisfaction. Kingswood Lloyds has always been a pleasant enough place to do your banking, but my experience today was the icing on the cake. Well done and would recommend. ps if you find this review helpful, please give it a 👍

Staff have always been very helpful. Big thanks to Lorraine Jane Deb Claire & Sam

Love it ! Ive worked here for over 25yrs and hve always considered it the Best one in Bristol. We have the best Custs too who hve been loyal to us for yrs and yrs. Great shopping Ctre to be a part of as well. Its all excellant. 🙅

Best branch with excellent customer service I've ever been to. Can't fault them at all.

Great staff lovely and friendly

Lovely little branch.

Ians a fantastic man. Puts all his effort to arrange a mortgage and to provide a good advice. We have known him for 15 yrs plus. Now my siblings have taken on his excellent service to climb up the property ladder. Thank you Mo from Reading..

Very fast and professional service, all queries were dealt with efficiently with good lines of communication. Highly recommended.

Great service. Helpful and trustworthy. Would Highly recommend.

Brilliant customer service, helpful, honest and down to earth.

Very professional and informative. During the process of buying a house I've spoken to several mortgage advisers from different agencies and Russell was by far the most helpful and honest. Despite the fact that our case was somewhat complicated he always offered good advice and patiently walked us through the entire process. Excellent service. I would recommend to anyone.

I would recommend Kingdom Mortgages to anyone. Russell has done amazing job! Always in touch, every step well explained! Exceeded our expectations! Kept his eye on everything so nothing went missing. Very happy with what we achieved! Thank you for all your help!

Absolutely superb service from Paul as usual. A very knowledgeable and helpful adviser who takes time to learn about his client's needs and imparts his knowledge in an easy to understand way. Would highly recommend!

Paul and Stacey are great people to know and know the Mortgage market inside and out

We go through the mortgage process very regularly as Property Investors. Zoe has recently sorted out four mortgage transactions for us including for our personal mortgage on our new home and I can safely say it was the most pleasurable mortgage experience ever. It's not every day you find a knowledgeable broker who can access great rates, put themselves in your shoes and take the time to fully understand your situation to make it all as stress free as possible. Once you find a broker like this, you hold on tight, we certainly will! I highly recommend Hadley-Clarke mortgages. Zoe, thank you so much for all your help - on to the next...

I highly recommend Zoe. She helped us through a difficult mortgage application. Communication and assistance were excellent. Thank you